If the bus conductors are not stopping the buses in the specified bus stops , passengers can seek the help of MTC Representatives to sort out the issue by contacting them through the complaint Numbers
In taking action to the complaint , the works are happened in the next minutes . The Representatives of MTC will contact the conductor , if it does not works out , they traces the bus by the wireless machine , which is placed near the driver seat at all the MTC Buses .Through the machine , they make things right .
An similar situation has been solved last year in the bus 21H , Where as the passenger contacted the MTC Representatives and solved the issue within few minutes . Its good that the Government authorities takes actions immediately with the help of new technologies .
Complaint Phone no. for Chennai MTC bus: 9884301013,9445030516,9383337639